Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery helpful and friendly customer service
We moved two lots of household goods to New Zealand with Conroys. One shipment came from Vietnam and the other from South Australia. The household shipment from Australia arrived in perfect condition. The packing was excellent and the coordination from collection at a storage facility to final delivery in New Zealand was seamless. However, our shipment from Vietnam arrived mouldy, wet and damaged. We were pleased with the initial packing from our apartment in Saigon but the boxes had clearly been left on the dock and not properly protected during transit. Most clothing had to be thrown out because of mould and precious items from our travels were water damaged. While the service from Lyttelton to delivery address was great and the delivery guys excellent, Conroys need to enusre all their worldwide partners understand the expectations customers have, no matter where they move from.
The customer service provided by Mary-Anne Fernandes was great. We tried to move from Tuakau (Auckland Area Level 3) to Te Kauwhata (Level 2) and it was uncertain if we were even allowed to move. Mary-Anne was very understanding and supportive even though we had to change around days as well as the size of the load. I felt supported all the way through. The moving crews were also great. We had the pick up and drop off on different days due to the size of the load. Both moving crews were very professional and very helpful. Concidering our stressful time not knowing if we could move or not we felt in safe hands with Conroy and we will recommend you any time.
Friendly and efficient staff, they made the move less stressful.
Friendly, got the job done quickly and efficiently. No problems, thankyou for your service and reasonable price compared to other moving companies which quoted us double the price.
Excellent communication from both Napier and Auckland end. 2 items were broken which may indicate packing not quite adequate. Very pleasant and efficient to deal with. I'm very impressed that the packing is collected and reused.
Easy going as it always was! We're more than happy with Conroy
When we could not leave Auckland to take furniture to out daughter in Wellington due to Covid Level 3 Lockdown, Conroy came through for us. Thank You so much to everyone on the Team. We are forever grateful.