Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe boys on the job were amazing. Eager to please and super strong.
Conroys were fantastic from start to finish. One minor blip in the middle with communication between the removals and storage teams, but otherwise a very smooth service thank you.
Very quick response to emails. Great communication, I was updated throughout the whole process with the latest info. Everything was packed well. Highly recommended.
Conroys were very slow in responding to my initial inquiry. I rang 3 times before there was a response, after nearly a week, and an appointment was made for a quote. I had another company quote for the job, but as Conroys' price was about 40 percent lower than NZ VanLines, and Conroys were able to pack and uplift on the days I required, I used you once again.
The packing and uplift again went really well and the job was done to my satisfaction, but the initial response to my calls was most disappointing.
Guys worked hard and did a good job. Thank you
My only disappointment was that I had 3 separate phone conversations and stipulated each time that there was a piano to be moved, only for that message not to be conveyed to the movers on the day who did not carry a piano trolley and had to call for one to be dropped off to them. Otherwise the service was efficient and on time.
The three men worked really hard and were all very nice and careful. Nothing broken or damaged. Some of the furniture items were really heavy and had to come from or go to awkward places in the house. They did forget some things - or ran out of room in the truck, which was a bit of a nuisance as they were heavy items, but my own team dealt with them. The only negative was that they dumped a huge lot of packaging material in the garage when they arrived and didn't take it with them when they left. All my stuff was already packed. I now have to get rid of it myself at my cost and effort.
The shft from Taupo to Napier as far as the performance your Team were concerned,was outstanding. We cannot speak highly enough of the effort put in right from the time we made the booking with Nathan through to the packing and loading in Taupo by Kain and Paul ,the drivers Snow and Darren and then the delivery and unloading in Napier by Paul , Darren and Korey .
It is unfortunate however that a number of packages arrived in Napier saturated by water and this appeared to be due to the fact that the truck was in our opinion in need of maintenance to the bodywork to ensure that the vehicle was watertight thereby ensuring that our possessions arrived in good condition. The situtaion was not assisted by your Truck dropping oil on our Taupo exposed aggregate driveway just as the property was being handed over to the new Owner .
Notwithstanding those matters Conroys staff deserved a high rating and we would use Conroys again because of that...