Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersA great service but there was some confusion regarding packing.
I was told the quote did not include wrapping of any sort, yet the quote said it did for certain items.
I did all the wrapping and had to request a refund. There was no issue with this, but it was only a very small amount.
Great service, made everything really easy and simple :)
Your staff were very helpful and did a good job of keeping me updating on the progress of my shipment. However, my shipment was delivered without a confirmation phorn call in the morning, which I had been told to expect, so I was not at home to receive it. Luckily my son was home on the day
Generally very good Allround service.
Driver was fantastic professional and gave me huge confidence. Thanks
Overall happy with the experience of using Conroys, great unpacking team and nothing was too much trouble. There was a miscommunication in terms of finsihing off the job - we moved in on a Wednesday and not all items were unpacked or furniture reassembled. No one from Conroys turned up on the Thursday to finish the job and I had to follow up with the Delivery Manager. Guys were already allocated to other jobs on that day so we had to wait until Friday morning for the remainder of the unpacking/reassembling to be finished. The two staff who came to help on Friday morning were excellent - worked efficiently and reassembled furniture well.
Additionally, our shipment had to be fumigated due to live spiders and grain being found in our shipment. I would have appreciated being told in advance of the fumigation about the process and the chemicals used and consulted about this, especially with Methyl Bromide being used. Consequently, we are unable to recover and use our mattresses and pillows, and if our insurance policy does not cover this cost, it will be a very large expense for us to have to pay for.
I found it hard to get hold of someone at the start but when I did I got excellent service.