Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe packing of the truck and move itself was excellent and our items arrived all in one piece. We really admired how the packers worked getting everything in the truck like a tetris. However there could have been better communication when our load did not fit on the one truck and some things went elsewhere temporarily. The quoting seemed inadequate as to volume of items. There was insufficient resource to pack our house into boxes and we ended up doing quite a bit of it ourselves in order to meet our deadline for moving. This seems to be a by product of the challenging times we are in with covid and staffing. We imagine this is typical in the removal industry.
Good service - but waiting for a response regarding a breakage
Great removal guys who work efficiently and with care with your belongings. Good communication the day prior to move day. However difficult to contact office administrator with a query Finally spoke with her on the phone 3 days after I initially phoned leaving 2 messages on her direct line and trying to contact general reception for her Frustrating as I had an important query. Also on 2 occasions on an e mail from Conroy it stated the invoice must be paid in full prior to move. On querying this I was told this is not the case and you are to pay after the move. Conflicting information which is frustrating and means trying to contact Administrator again ! Otherwise great. This is our third move with Conroy so can recommend them
Thanks for the special arrangement for the mover to come back! Although we didn't need at the end, much aporeciated
Good communication throughout ,adequate personnel on the job, both packing and delivery. No complaints.
Ben & Taylor arrived on time as scheduled and promptly got to work packing. Very pleasant to deal with and very efficient.
The men were polite and efficient. Everything was moved and arrived at the destination in good condition. The only hitch was that on the day it was not possible to supply three men as planned, which slowed the process down. A third man came in to help with the unloading at the destination.
The guys were all great, they worked their butts off for us and we really appreciated it.
We used another moving firm only 5months ago who had custom packaging and a manifest to check off so we were benchmarking against that. I would use Conroys again locally but not sure about longer haul.
Again I could not fault the team who moved us (and the original sales conversations and process was seamless)
Bridget
Friendly movers - a few scrapes down the wall but there was not a lot of room to be fair. Helpful operations staff in changing our move date.