Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 stars
Pleasant and easy to deal with
Overall the service was good. The guys turned up on time. They worked hard. They were pleasant and easy to deal with. The billing was efficient and correct. No issues.
4 stars
Professional and friendly
Movers where professional and friendly. Communication was overall very good with where our shipment was re quarantine and delivery.
4 stars
The way our house was packed made unpacking super frustrating . Power cords to appliances weren't packed with the item and unpacking was a real lucky dip. The second load that went wasn't as well packed and protected as the first i.e. paintings and art had a blanket thrown over whilst first load was properly protected and wrapped. Damage to bbq, side table and a mountain bike. Still can't find the tv cords, printer leads or pressure cooker cord? All the people we dealt with were great and accomodating. Just annoying to not be able to have things packed as complete item. Kitchen whizz parts ended up in three different boxes.
4 stars
Thank you for collecting, packing and storing my possessions. To be honest, the man and lady who uplifted everything were very good in every respect, their hard work was done in a professional manner. Thank you Conroy Removal Company. I hope that things go as smoothly when it comes time to retrieve everything from storage, and it works out like the uplifting.
4 stars
Mo and Mike were amazing, was really stressed as there had been some miscommunication with Luke on the sqm of furniture to be moved, but Mo and Mike worked so hard to get everything packed into the container.
4 stars
I was very happy with customer service, help during the booking of dates and pricing of the items I wanted shipped. On collection young lad stacked few boxes on their sides even though I said they had been packed upright which was strongest. He said you ought to see what's going to happen to them from here. Well I have yet to receive them as UK company are not yet planning to deliver to my area. The container has been unpacked at their premises apparently.
4 stars
The three lads worked really hard and well, only took a short break for morning tea and lunch. However, they did create some damage by digging the truck hydraulic tray into the garage carpet and some damage to furniture. One other aspect is a lot of our furniture is white/cream and there were multiple greasy dirty marks left behind. Why not issue the team with a pair of disposable cotton gloves for each move! Plus you require a nominated 'leader' who fronts the client. Kauri (driver) appeared to take charge at times but was uncertain. There was a mixed responsiblity.
4 stars
Rachel from the Conroy office was really helpful and the removal guys, Craig, Luke and Finn were great. They were very thorough and careful in the handling of our belongings.
We would happily use Conroy again
Overall we were very happy with the service. The communication was good throughout, and the crew at both ends were friendly and efficient. We took a punt in not taking insurance, and it seemed to work out as nothing major has been broken (that we've found so far, some items we haven't used yet). There was some very minor damage, which they reported to us straight away. One was a ripped BBQ cover that didn't worry me as it was very sun-damaged already. The other was a picture frame, but it wasn't very valuable. The only thing that we weren't happy about was the lounge suite. It's cream coloured and modular, breaking into six pieces. Some of the pieces were very dirty, which will take quite an effort to clean. This is the reason that I went with 4-stars overall, as I feel this was avoidable. But overall a good job, and we would happily use Conroy again.
Overall pretty good
The men were generally friendly and efficient and fast. They needed to take slightly more care with some of the items, but overall pretty good.
We had two issues which need resolving - our dining table was scratched and two of the wheels on our TV trolley were broken - can you please contact us on how you will remediate this, thanks.