Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGoods were delivered without any hassles
Test
Bless the team at Convoy! You have been accommodating with our needs at the very last minute ! This is much appreciated!
We were very happy with the service & there were no problems.
The pick up on Friday afternoon collected most items , just a table and bookcase left behind because not enough room.
The guys said that they would return soon to collect it.
3 hours later no one had returned. I left a message for Shane and he texted back at 7.34pm saying that it would be collected in the morning.
It was really good to get his text and he picked it up at 8.00am. Good service- He actually said what he said he would do.
The guys on Friday night should have phoned and said " sorry delayed and will pick up tomorrow"
Good service is about keeping people informed and doing what you say you will do OR explaining why there is a change.
Delivery to Auckland was at expected time with a phone call 1 Hour before delivery
Thanks Phil
The teams that did the packup, pickup & delivery were awesome. Quality of the packing left me confident everything would travel interisland without damage, & while it iwll be a while yet before I unpack the boxes, the large items all arrived undamanged :)
My only area of concern was what I felt was a lack of contact from the admin team prior to date of pickup. Once the date was secured I heard nothing further & had to followup myself to confirm the details for collection date, which was slightly stressful when working to a timeline that didn't leave much wiggle room.
The overflow items were left in Wgtn and not delivered to Nelson for six days.
The overflow items were left in Wellington and were not delivered for six days and although loan mattrices were supplied they were very bottom of the line and uncomfortable. Staff were helpful though.
Excellent service from Conroy Removals. Quick and easy to organise, and the pick up/delivery team on the day were you extremely efficient and fantastic!
The 2 Removal guys sent by Conroys to uplift our furniture we're excellent, very friendly and didn't stop until everything was loaded.
Chase, Paul, Justin, Isaac & ?Nathan were very friendly, courteous & obliging; helped us package awkward items; happily moved furniture to different rooms if we wished; didn't complain re long hours or initial delay accessing our new property; and showed prolonged stamina & cheerfulness despite hot weather. Top marks!