Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIt's proving difficult to remove stickers from my furniture- it's a small thing but takes a lot of wasted time to remove them.
please use better quality stickers
Sales consultant and physical removal staff were excellent to work with did a great job and are really nice men.
Unfortunately administration/office staff not so good, very difficult to contact our designated move manager, in fact was never able to contact her, also despatch gave very little to no advice as to when truck were arriving for our out of town deliveries. One staff member was extremely rude to one of the recepients of some goods, we had specifically asked that they be informed prior to arrival, they were told off in no uncertain terms for not being there when the truck arrived. When delivery was made the driver was very apologetic for the treatment
Long delivery delay. We understand this was due to many circumstances outside of your control, but more communication would have been appreciated.
Several items were left behind because they would not fit in the container. But when the container arrived there was a good six feet of space between the doors and the packed items. More than enough space to accommodate the bicycles and a few random items we had to leave behind.
This was the third time I have used Conroys to move our household goods, the first was from Napier toChrist hurch in 1984. They remain highly rated by me for their friendliness, cheerfulness and efficiency both in the office and on the trucks, often going beyond expectations to deal with our particular needs. They also get the job done in good time without unnecessary delays! No breakages, except one picture glass which was caused by me!
We relocated intercity from Auckland to Wellington. There were a couple delays in the programme but the Auckland rep (?) was professional and communicative which made the wait times fine and the guys were that showed up were friendly and efficient. An item was lost on delivery but the Wellington rep (Campbell) relocated it quickly and made arrangements for a quick and easy drop off. So not 100% smooth but a great bounce back on both ends and we really appreciated that aspect. Would recommend again, thanks!
very efficient loading and unloading. Good communication with everyone from start to finish